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Terms & Conditions

Last updated: July 27, 2026

Welcome to MyPlatePilot. By accessing or using our website, guides, or related services (collectively, the "Service"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Service.

1. The Service

MyPlatePilot provides curated, gluten-free and allergy-aware travel itineraries and restaurant recommendations for informational and planning purposes only. Guides are digital products delivered instantly upon purchase.

2. Purchases & Lifetime Access

A one-time purchase unlocks lifetime access to the specific city guide you selected, tied to your MyPlatePilot account. "Lifetime" means for as long as MyPlatePilot continues to operate the Service.

MyPlatePilot guides are digital products delivered immediately after purchase. Because access is provided instantly, purchases are generally non-refundable once access has been granted or a guide has been downloaded.

If you experience a technical issue (such as being charged without receiving access) or another problem caused by MyPlatePilot, please contact us within seven (7) days of purchase. Refund requests will be reviewed on a case-by-case basis and may be approved at MyPlatePilot's sole discretion. See our Refund Policy for details.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Acceptable Use

You may not scrape, reverse engineer, use automated tools, copy, redistribute, republish, resell, or commercially reproduce MyPlatePilot guides, recommendations, or other content without prior written permission. You may print or export a PDF for your own personal travel use.

5. No Medical Advice

MyPlatePilot does not provide medical, nutritional, or dietary advice. Always consult a qualified healthcare professional for guidance about your condition. See our Dietary & Allergy Disclaimer for important safety information.

6. Limitation of Liability

To the fullest extent permitted by law, MyPlatePilot and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any allergic reaction, illness, or injury arising from your use of restaurant recommendations. The Service is provided "as is" without warranties of any kind.

7. Changes

We may update these terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.

8. Contact

Questions? Email support@myplatepilot.com.